Privacy Policy
1. General Information
This Privacy Policy describes how personal information is collected, used, and protected when you visit or make a purchase from our website, in accordance with the General Data Protection Regulation (GDPR).
Data Controller:
Name: Carla Souto García
Business ID (IČO): 19902182
Address: Olgy Havlové 2913/56, 130 00, Praha 3 – Žižkov, Czech Republic
Email: clients@galbeas.com
What Personal Data We Collect
We may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party providers)
- Order details
- IP address and browser data
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: to process and deliver your orders
- Legal obligation: to comply with tax and accounting regulations
- Legitimate interest: to improve our services and prevent fraud
- Consent: for optional services such as marketing communications
How We Use Your Data
We use your data to:
- Process and deliver orders
- Communicate with you regarding your purchase
- Respond to inquiries and return requests
- Improve our website and user experience
- Prevent fraud and ensure security
Payment Processing
All payments are processed securely through third-party providers such as Stripe. We do not store your full payment details on our servers.
Cookies
We use cookies to:
- Ensure the website functions properly
- Remember your preferences
- Analyze website traffic
You can manage your cookie preferences through the cookie banner.
Third-Party Services
We may share your data with trusted third parties necessary to operate our business, including:
- Payment providers (e.g., Stripe)
- Shipping providers
- Website analytics tools (if applicable)
These third parties process data in accordance with their own privacy policies and applicable data protection laws.
Data Retention
We retain your personal data only for as long as necessary:
- Order data: up to 5 years for legal and tax purposes
- Customer inquiries: up to 12 months
- Account data (if applicable): until the user requests deletion
Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at: clients@galbeas.com
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy, you can contact us at:
Email: clients@galbeas.com